TKF Mushrooms LLC - Refund & Return Policy
Last updated: October 21, 2026
We grow and make everything ourselves, so we want you happy with your order. If something goes wrong, email us at info@tkfmushrooms.com and we'll make it right.
Broken, damaged, or leaking
If a bottle arrives broken, damaged, or leaking, email us within 7 days of delivery with your order number and a photo of the bottle and packaging. We'll send a free replacement or a full refund, your choice. You don't need to send anything back.
Wrong or missing items
If we sent the wrong item or something is missing, email us within 7 days of delivery with your order number. We'll send the right item at no cost. If we sent the wrong item, you can keep it.
Lost packages
If tracking hasn't updated in 7 days, or it shows delivered and you can't find it, email us. We'll file a claim with USPS and work with you on it. If USPS confirms it's lost, we'll replace it or refund you. We're not responsible for packages stolen after USPS marks them delivered to the address you gave us, but reach out anyway and we'll see what we can do.
First-bottle guarantee
If you're not happy with your first bottle, tell us within 30 days of delivery and we'll refund the product price. You don't need to send it back. This covers one bottle per customer, on orders placed at tkfmushrooms.com. It doesn't cover market or farm pickup purchases, shipping costs, or an order that already got a refund or replacement.
Returns
Because our tinctures are something you consume, we can't take back opened bottles (except under the first-bottle guarantee above). Unopened bottles with the seal intact can be returned within 30 days of delivery. Email us first and we'll send the return address. You pay the return shipping, and we refund the product price once the bottle arrives. Original shipping isn't refunded unless the problem was our mistake.
Subscribe & Save
You can cancel anytime from your account or by emailing us, and you won't be charged again. Cancel before your next renewal date to avoid that month's charge. If a renewal already shipped, the return rules above apply. If you meant to cancel and got charged, email us within 7 days and we'll work it out.
Refunds
Refunds go back to your original payment method within 5 business days after we approve them. Your bank may take a few more days to post it.
Fresh mushrooms
Fresh mushrooms bought at markets or farm pickup can't be returned. If something isn't right, tell us at the market or email us, and we'll take care of you next time.
Questions
TKF Mushrooms LLC, Huffman, TX
Terms of ServiceLast updated: October 21, 2026
Thanks for shopping with TKF Mushrooms LLC, a family farm in Huffman, Texas. By using our site or ordering from us, you agree to these simple terms.
1. Orders. We ship within the U.S. only. Prices and stock can change, and if we can't fill your order, we'll refund you in full. One discount code per order, and codes don't combine with Subscribe & Save.
2. Using our tinctures. Our tinctures are dietary supplements that contain alcohol. Follow the label. By ordering, you confirm you're of legal age where you live, or that you're a minor ordering with a parent or guardian's permission. Check with your doctor before use if you're pregnant, nursing, taking medication, or have a medical condition.
*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
3. Subscriptions, refunds, and returns. Subscribe & Save renews monthly until you cancel, and you can cancel anytime. See our Refund & Return Policy for the details.
4. The fine print. If something goes wrong, the most we owe you is what you paid for your order. Texas law applies, and any dispute will be handled in Harris County, Texas.
Questions? Email info@tkfmushrooms.com.